Let’s discuss your users, call volumes and the processes you want to track. Together, we will define the products you will use and the services you will receive.
These starting points help us begin the conversation. You may need more than one area; we bring the right modules and services together in your tailored proposal.
For organisations that want to greet callers consistently and route them to the right team.
A quote based on your users, capacity and service needs.
Discuss this scopeAREAS WE CAN ASSESS TOGETHER
For teams that want to manage calls, customer history and team performance together.
A quote based on your users, capacity and service needs.
Discuss this scopeAREAS WE CAN ASSESS TOGETHER
For organisations that need a solution tailored to existing software, multiple locations and business processes.
A quote based on your users, capacity and service needs.
Discuss this scopeAREAS WE CAN ASSESS TOGETHER
Your proposal specifies the final module and service scope, number of users and pricing.
We review the following areas alongside your user count and concurrent call requirements.
Customer profiles, communication history, notes and callback tracking. Your proposal specifies the modules you will use, user access and adaptations for your organisation.
What does CRM offer?Your working model, user and call capacity, hosting and phone connections are planned together. Cloud usage scope and fees are explained in your proposal.
Explore cloud PBXWe assess your existing infrastructure, data to migrate and integration needs. Deployment, adaptation and migration scope and fees are agreed together.
Explore setup servicesUser and administrator training, support channels, service hours and maintenance work are planned around your needs. Included services and additional work are set out in the proposal.
Explore training and supportYour questions about
proposals and migration.
We assess user and concurrent call requirements, selected modules, deployment model and integration scope together. The scope is shaped around your PBX, call centre and CRM, or tailored solution needs. The final scope and price are specified in your proposal.
Built-in CRM is G-Santral’s own customer management module. User access, information fields, follow-up workflows and pricing are specified in your proposal. Integration with another CRM is assessed separately when needed.
Included services and any additional fees are itemised in your proposal based on the chosen working model and your needs. We plan cloud usage, deployment, integration and support scope together.
A migration plan can be prepared after reviewing your infrastructure, data structure and phone connections. The data to be transferred, integrations and migration schedule are determined after this review.
Discuss modules, deployment options and integration needs with our team.
