Shift planning
Plan shift start and end times, working days and breaks. Let agents view their own work calendars.
Shifts, Leave and Swaps
Manage schedules, leave and shift swaps together.
Plan shifts and breaks, and track leave and shift swap requests through their approval steps. Agents can view their schedules and request statuses from the Agent Desktop.
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IN YOUR DAILY WORK
Planning, requests and approvals in one process.
Leave requests
Employees can submit requests with a leave type and date range, then track their balances and application status. Managers review requests within their authorised scope.
Shift swaps
Employees can request swaps for eligible shifts. The process follows the other employee’s response and team leader approval.
NEXT STEP
Request a demo Let’s plan a tailored demo of shifts, leave and swaps.
Discuss modules, deployment options and integration needs with our team.
